Short link to this thread: http://goo.gl/hPK7p
If you are experiencing a steady higher-than-normal ping only on my server, then it's probably a problem with your Internet and interNAP. You will need to perform a tracert and send the info to nfoservers. 1) Click the start menu and choose or type (then hit enter) run 2) In the box that pops up, type in cmd and hit enter.  3) In the black box that pops up, type in tracert serverip (where serverip is 74.91.121.21) and then hit enter.  4) You will start to get a lot of data appearing in the black area. It should look similar to this:  5) When it's done, copy the data by right clicking on the title bar and going to "edit > select all" and then "edit > copy" 6) Open your email and compose a new message to support@nfoservers.com. Paste the information that you just copied in that email and include your personal IP address, the reference #263001, AND a short description of the type of lag you are experiencing i.e. ping, loss, choke etc.! (to get your ip, click here)
« Last Edit: August 01, 2013, 01:49:40 PM by Scorpion »
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